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Upcoming Dates

  • Apr. 8 - 10, 2019

  • May 15 - 17, 2019

  • June 10 - 12, 2019

macOS X Support | 3 Day

MACOS X Support essentials- $1,795

[THREE-DAY INTENSIVE, 10am-6pm]

MacOS Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on macOS High Sierra. This course is designed to give students a tour of the breadth of macOS High Sierra and the best methods for effectively supporting users of macOS High Sierra systems. The course is a combination of lectures and hands-on exercises that provide real-world experience.

Who should attend? 

  • Help desk specialists, technical coordinators, service technicians, and others who support Mac users

  • Technical support personnel in businesses that use Mac computers

  • Technical coordinators or power users who manage networks of computers running OS X - such as teachers and technology specialists who manage networks or computer labs

Prerequisites: Knowledge of macOS X and basic computer navigation

What You Will Learn:

  • The troubleshooting process and how to use tools and resources

  • Features and functionality of macOS X High Sierra, including how to find more information

  • How to prepare for Apple Certified Support Professional (ACSP) 10.13 certification

Each student gets their own workstation.  

MAC OS X Support - Course Outline (3 Days) 

*Apple Pro Certification is not available for this course.