Upcoming Dates

  • Dec. 2 - 4, 2019

  • April 23  25, 2020

  • July 6 - 8, 2020

macOS X Support | 3 Day

MACOS X Support essentials- $1,795


MacOS Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on macOS Mojave. This course is designed to give students a tour of the breadth of macOS Mojave and the best methods for effectively supporting users of macOS Mojave systems. The course is a combination of lectures and hands-on exercises that provide real-world experience.

Who should attend? 

  • Help desk specialists, technical coordinators, service technicians, and others who support Mac users

  • Technical support personnel in businesses that use Mac computers

  • Technical coordinators or power users who manage networks of computers running OS X - such as teachers and technology specialists who manage networks or computer labs

Prerequisites: Knowledge of macOS X and basic computer navigation

What You Will Learn:

  • The troubleshooting process and how to use tools and resources

  • Features and functionality of macOS X Mojave, including how to find more information

  • How to prepare for Apple Certified Support Professional (ACSP) 10.14 certification

Each student gets their own workstation.  

MAC OS X Support - Course Outline (3 Days) 

*Apple Pro Certification is not available for this course.